Resource Library
UNF Canada has no affiliation with the services/programs listed below.
The information provided is for general informational purposes only, and is provided in good faith. UNF makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Your use of the site is solely at your own risk. This site may contain links to third party content, which we do not warrant, endorse, or assume liability for.
If you need specific advice please seek a professional who is licensed or knowledgeable in that area.
911
This is an emergency telephone number intended for immediate assistance in cases of danger or crisis.
Phone: 911
Language: English, French
Location: Canada
Crisis Services
Teleheath Ontario
Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter.
Phone: 1 (866) 767-0000
Web: https://www.ontario.ca/page/get-medical-advice-telehealth-ontario
Language: English, French, Ukrainian
Location: Ontario
Crisis Services Canada: Suicide Hotline
Provides 24/7 support to people in Canada. Text line operates from 4 pm – Midnight ET.
Phone: 1 (800) 456-4566 or text START 45645 (French text support is currently unavailable).
Language: English, French
Location: Canada
National Suicide Prevention Lifeline
Provides 24/7, free and confidential support for people in distress.
Phone: 1 (800) 273-8255
Language: English
Location: Canada
Crisis Text Line
Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support via text.
Phone: Text HOME to 741741
Web: https://www.crisistextline.org
Language: English, French
Location: Canada
811
A confidential and free telephone health consultation service staffed by experienced Registered Nurses.
Phone: 811
Language: English, French
Location: Alberta, British Columbia, Ontario, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, Saskatchewan, Yukon
Telehealth Manitoba
A confidential and free telephone health consultation service staffed by experienced Registered Nurses.
Phone: 1 (888) 315-9257
Language: English
Location: Manitoba
Telehealth Nunavut
A confidential and free telephone health consultation service staffed by experienced Registered Nurses.
Phone: 1 (867) 975-5772
Email: [email protected]
Language: English
Location: Nunavut
Educator Resources
CMAS – Strategies for Responding to Trauma in Refugee Children
This guide provides information and resources to help early childhood programs understand the impact of the refugee experience at different ages, developmental effects of trauma and resettlement, and key strategies to strengthen families’ capacity for resilience.
Who: Educator
Language: English, French
Educator Resources
Supporting Transition Resilience of Newcomer Groups (STRONG)
A school-based Tier-2 intervention for newcomer students who have a refugee or immigrant background. STRONG helps these students adjust to life in Canada.
Web: http://www.schoolmentalhealth.org/media/SOM/Microsites/NCSMH/Documents/Archives/ASMH-2020/STRONG.pdf
Who: Educator
Language: English
Caring for Kids New to Canada
This website was developed for health professionals and others who care for immigrant and refugee children, youth, and families. Throughout the site, you’ll find information and resources to enhance patient care and help you better understand the unique health needs of these kids.
Phone: (613) 526-9397
Web: https://www.kidsnewtocanada.ca
Who: Health Professional
Language: English, French
CAMH – Immigrant and Refugee Mental Health Project
The toolkit is designed to provide a snapshot of essential information, tools, resources and examples of promising practices that can be integrated into the daily work of settlement, social, and health service providers across Canada, with the aim of building the capacity to better support the mental health unique needs of immigrants and refugees.
Web: https://irmhp-psmir.camhx.ca/toolkits
Who: Health Professional
Language: English
Trauma Awareness Refresher for Mental Health and Primary Care Professionals
The Trauma Awareness Refresher (2 hrs) is designed to raise awareness of specific situational considerations that may be faced by Mental Health Professionals and Primary Care Providers; and is coupled with our Ukrainian Sensitivity Workshop.
Who: Health Professional
Language: English
WHO Psychological First Aid
This guide covers psychological first aid which involves humane, supportive and practical help to fellow human beings suffering serious crisis events. It is written for people in a position to help others who have experienced an extremely distressing event. It gives a framework for supporting people in ways that respect their dignity, culture and abilities.
Web: https://www.who.int/publications/i/item/9789241548205
Who: Community
Language: English, French, Ukrainian
Location: International
Resources for the Community
UNF Ukrainian Sensitivity Seminar
Our seminar shares field experiences from Ukraine and raises awareness about potential situational considerations that members of the Canadian community may encounter when interacting with displaced individuals.
Web: https://together.unfcanada.ca/wellness-programs
Who: Community
Language: English, Ukrainian
Location: Toronto, locations across Canada coming soon
Psychological First Aid Training
Based on World Health Organization (WHO) materials – Psychological First Aid (PFA) involves social and practical support interventions during times of stress that respect dignities, culture and abilities.
Web: https://together.unfcanada.ca/wellness-programs
Who: Community
Language: English, Ukrainian
Location: Toronto, locations across Canada coming soon
CCVT Support Group for Ukrainian Women
To promote the healthy adaptation and wellbeing of Ukrainian women into Canadian society through development of a supportive social network and assist victim of trauma in the recovery process by providing emotional and social support.
Who: Adult
Language: Ukrainian
Location: Toronto
Family Service Toronto – Trauma Services Program
Trauma counseling and psychotherapy for men and women who have been affected by trauma.
Referral process: Self-referrals welcome. Waitlist is 3-5 months long. Sliding scale fees.
Phone: (416) 595-9618
Web: www.familyservicetoronto.org
Who: Child, Youth, Adult
Language: English
Location: Toronto
Scarborough Women’s Center
Free short-term counseling and case management for women experiencing a wide range of issues, not only trauma.
Referral process: Self-refer. Waitlist is 4-6 weeks long.
Phone: (416) 439-7111
Web: www.scarboroughwomenscentre.ca
Who: Women, Adult
Language: English
Location: Toronto
UNF Wellness Program
The UNF Wellness Program is designed to help you build a support system; create a safe space to learn how to cope with your stress; and learn how to help your children deal with their emotions.
Web: https://together.unfcanada.ca/wellness-programs
Who: Child, Youth, Adult
Language: English, Ukrainian
Location: Toronto
Togetherall
Safe peer-to-peer mental health community that is accessible online 24/7. Free to all Ontarians aged 16+.
Who: Youth, Adult
Language: English
Location: Ontario
Bounce Back
Free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.
Web: https://bouncebackvideo.ca
Who: Youth, Adult
Language: English, French
Location: Ontario
Inkblot
We match you with certified therapists and coaches based on your needs and preferences.
Web: https://inkblottherapy.com
Who: Child, Youth, Adult
Language: English, French
Location: Canada
Hope4Ukraine
A new text-based mental health support called Hope4Ukraine is available across Canada. This recently launched initiative provides daily cognitive behavioural therapy-based supportive text messages for Canadians in four languages.
Phone:
In English text “Hope4Ukraine” to 393939.
In Ukrainian and French texting the relevant keyword to 1-855-450-2266.
Web: https://mentalhealthfoundation.ca/hope4ukraine
Who: Child, Youth, Adult
Language: English, French, Ukrainian
Location: Canada
Canadian Centre for Victims of Torture
Mental health counseling and psychiatric assessment for individuals who have experienced war-related trauma. Referral process: Self-refer. Minimal waitlist.
Phone: (416) 363-1066
Web: www.ccvt.org
Who: Child, Youth, Adult
Language: English
Location: Canada
Canadian Mental Health Association
With 330 community locations, CMHA is a nationwide organization that promotes mental health and supports people recovering from mental illness.
Phone: (416) 646-5557
Web: https://cmha.ca
Who: Child, Youth, Adult
Language: English, French
Location: Canada
Canadian Human Trafficking Hotline
The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public.
Phone: 1 (833) 900-1010
Web: https://www.canadianhumantraffickinghotline.ca
Who: Child, Youth, Adult
Language: English, French
Location: Canada
Good2Talk Helpline
Ontario’s 24/7 helpline for postsecondary students.
Phone: 1 (866) 925-5454 or text GOOD2TALKON to 686868.
Web: https://good2talk.ca
Who: Young Adult
Language: English, French
Location: Ontario
Children’s Mental Health Ontario Centers
100 member organizations operating in every region in Ontario, providing treatment and support to children, youth, and families. Agencies serve children and youth between the ages of 0-18. No physician referral is required and no OHIP card is necessary.
Web: https://cmho.org/findhelp
Who: Child, Youth
Language: English
Location: Ontario
Mental Health Services
Chat-bot – My Friend
Chat bot that’s meant to help individuals who have suffered from the war in Ukraine. If someone needs further help besides communication then individuals are able to get one-on-one support from a mental health professionals online
Who: Child, Youth, Adult
Language: Ukrainian
Location: Ukraine
Kids Help Phone
Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French.
Phone: 1 (800) 668-6868
Web: https://kidshelpphone.ca/
Who: Child, Youth
Language: English, French, Ukrainian
Location: Canada
Alone in Canada: 21 Ways to Make it Better – A Self-Help Guide for Single Newcomers
In this guide, newcomers share tips on learning to live in a new culture. It is a very easy-to-read booklet and it is available in more than 15 languages.
Who: Adult
Language: English, French
Talking to Children About War and Conflict: Infographic
Web: https://beaconhouse.org.uk/wp-content/uploads/2022/03/Talking-to-children-about-war-and-conflict.pdf
Who: Child, Youth
Language: English
Heroes
“Heroes” – is a series of short therapy books that reflect the difficult emotions of a child related to war and fleeing to another country. The text describes the child’s experiences in an accessible, and at the same time honest and truthful way, without false comforts and hiding difficult truths. The stories are in the form of coloring pages and are available in several languages.
Who: Child
Language: English, French, Ukrainian
PTSD Self Help
Self help guide for PTSD, using effective CBT strategies. Make sense of the problem, then learn how to make positive changes.
Web: https://www.getselfhelp.co.uk/ptsd-self-help
Who: Adult
Language: English
Kolo Simji
A compilation of educational materials published in support of the development and strengthening of psychological resilience and overcoming the challenges of war.
Web: https://k-s.org.ua/coping-war
Who: Child, Youth
Language: Ukrainian
How to Help My Traumatized Child?
Parent guide to help their children during times of war and migration.
Who: Parent
Language: English, Ukrainian
Anxiety Canada: Resources on War-Related Stress
PDF resources for individuals experiencing the traumas of war, like the one in Ukraine.
Web: https://www.anxietycanada.com/war-related-stress-resources
Who: Child, Youth, Adult
Language: English, Ukrainian
Doing What Matters in Times of Stress
An Illustrated Guide – is a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice self-help techniques.
Who: Child, Youth, Adult
Language: English, French, Ukrainian
Doing What Matters In Time of Stress: Audio Exercises
Accompanying audio exercises to help cope with stress.
Web: All Languages
Language: English, French, Ukrainian
Psychology Tools
Free Ukrainian, Polish, and Russian translations of Trauma and PTSD psychoeducational resources.
Who: Child, Youth, Adult
Language: English, Ukrainian
Samo Pomi.ch
This site will help you learn how to do it. It was developed by experts of the National Institute of Mental Health of the Czech Republic in cooperation with psychologists of the Ministry of Internal Affairs, the Czech Army, the Czech Police and the Fire and Rescue Service.
Who: Child, Youth, Adult
Language: English, Ukrainian
Mental Health and Psychosocial Support Humanitarian Response in Ukraine and Neighbouring Countries
In this document you can find several resources about mental health and psychosocial support in English, Hungarian, Latvian, Lithuanian, Polish, Romanian, Russian, Slovakian and Ukrainian.
Who: Child, Youth, Adult
Language: English, Ukrainian
Big Feelings Come and Go
Teaches kids about freeze, flight and fight and helps them learn some basic self-regulation skills
Web: https://www.protectchildren.ca/en/order/product/301:en
Who: Child
Language: English, French, Ukrainian
I Know Safety – A Colouring Book For Children
Learn the rules to stay safe at home and in your neighbourhood
Web: https://www.ucc.ca/2023/03/27/rcmp-i-know-safety-colouring-book/
Who: Child
Language: English, Ukrainian
