Resource Library

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UNF Canada has no affiliation with the services/programs listed below.

The information provided is for general informational purposes only, and is provided in good faith. UNF makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Your use of the site is solely at your own risk. This site may contain links to third party content, which we do not warrant, endorse, or assume liability for.

If you need specific advice please seek a professional who is licensed or knowledgeable in that area.

Crisis Services

911

This is an emergency telephone number intended for immediate assistance in cases of danger or crisis.

Phone: 911

Language: English, French

Location: Canada

Crisis Services

Teleheath Ontario

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. Assistance is available in more than 300 languages. When you call Telehealth, tell them what language you speak and you will be connected to an interpreter. 

Phone: 1 (866) 767-0000

Web: https://www.ontario.ca/page/get-medical-advice-telehealth-ontario

Language: English, French, Ukrainian

Location: Ontario

Crisis Services

Crisis Services Canada: Suicide Hotline

Provides 24/7 support to people in Canada. Text line operates from 4 pm – Midnight ET.

Phone: 1 (800) 456-4566 or text START 45645 (French text support is currently unavailable).

Web: https://talksuicide.ca

Language: English, French

Location: Canada

Crisis Services

National Suicide Prevention Lifeline

Provides 24/7, free and confidential support for people in distress.

Phone: 1 (800) 273-8255

Web: https://988lifeline.org

Language: English

Location: Canada

Crisis Services

Crisis Text Line

Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support via text.

Phone: Text HOME to 741741

Web: https://www.crisistextline.org

Language: English, French

Location: Canada

Crisis Services

811

A confidential and free telephone health consultation service staffed by experienced Registered Nurses.

Phone: 811

Language: English, French

Location: Alberta, British Columbia, Ontario, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, Saskatchewan, Yukon

Crisis Services

Telehealth Manitoba

A confidential and free telephone health consultation service staffed by experienced Registered Nurses.

Phone: 1 (888) 315-9257

Web: https://mbtelehealth.ca

Language: English

Location: Manitoba

Crisis Services

Telehealth Nunavut

A confidential and free telephone health consultation service staffed by experienced Registered Nurses.

Phone: 1 (867) 975-5772

Email: [email protected]

Language: English

Location: Nunavut

Educator Resources

CMAS – Strategies for Responding to Trauma in Refugee Children

This guide provides information and resources to help early childhood programs understand the impact of the refugee experience at different ages, developmental effects of trauma and resettlement, and key strategies to strengthen families’ capacity for resilience.

Web: https://cmascanada.ca/2018/02/05/the-resilience-guide-program-strategies-for-responding-to-trauma-in-refugee-children

Who: Educator

Language: English, French

Educator Resources

Supporting Transition Resilience of Newcomer Groups (STRONG)

A school-based Tier-2 intervention for newcomer students who have a refugee or immigrant background. STRONG helps these students adjust to life in Canada.

Web: http://www.schoolmentalhealth.org/media/SOM/Microsites/NCSMH/Documents/Archives/ASMH-2020/STRONG.pdf

Who: Educator

Language: English

Health Professional Resources

Caring for Kids New to Canada

This website was developed for health professionals and others who care for immigrant and refugee children, youth, and families. Throughout the site, you’ll find information and resources to enhance patient care and help you better understand the unique health needs of these kids.

Phone: (613) 526-9397

Web: https://www.kidsnewtocanada.ca

Who: Health Professional

Language: English, French

Health Professional Resources

CAMH – Immigrant and Refugee Mental Health Project

The toolkit is designed to provide a snapshot of essential information, tools, resources and examples of promising practices that can be integrated into the daily work of settlement, social, and health service providers across Canada, with the aim of building the capacity to better support the mental health unique needs of immigrants and refugees.

Web: https://irmhp-psmir.camhx.ca/toolkits

Who: Health Professional

Language: English

Health Professional Resources

Trauma Awareness Refresher for Mental Health and Primary Care Professionals

The Trauma Awareness Refresher (2 hrs) is designed to raise awareness of specific situational considerations that may be faced by Mental Health Professionals and Primary Care Providers; and is coupled with our Ukrainian Sensitivity Workshop.

Who: Health Professional

Language: English

Resources for the Community

WHO Psychological First Aid

This guide covers psychological first aid which involves humane, supportive and practical help to fellow human beings suffering serious crisis events. It is written for people in a position to help others who have experienced an extremely distressing event. It gives a framework for supporting people in ways that respect their dignity, culture and abilities.

Web: https://www.who.int/publications/i/item/9789241548205

Who: Community

Language: English, French, Ukrainian

Location: International

Resources for the Community

UNF Ukrainian Sensitivity Seminar

Our seminar shares field experiences from Ukraine and raises awareness about potential situational considerations that members of the Canadian community may encounter when interacting with displaced individuals.

Web: https://together.unfcanada.ca/wellness-programs

Who: Community

Language: English, Ukrainian

Location: Toronto, locations across Canada coming soon

Resources for the Community

Psychological First Aid Training

Based on World Health Organization (WHO) materials – Psychological First Aid (PFA) involves social and practical support interventions during times of stress that respect dignities, culture and abilities.

Web: https://together.unfcanada.ca/wellness-programs

Who: Community

Language: English, Ukrainian

Location: Toronto, locations across Canada coming soon

Mental Health Services

Family Service Toronto – Trauma Services Program

Trauma counseling and psychotherapy for men and women who have been affected by trauma.

Referral process: Self-referrals welcome. Waitlist is 3-5 months long. Sliding scale fees.

Phone: (416) 595-9618

Web: www.familyservicetoronto.org

Who: Child, Youth, Adult

Language: English

Location: Toronto

Mental Health Services

Scarborough Women’s Center

Free short-term counseling and case management for women experiencing a wide range of issues, not only trauma.

Referral process: Self-refer. Waitlist is 4-6 weeks long.

Phone: (416) 439-7111 

Web: www.scarboroughwomenscentre.ca

Who: Women, Adult

Language: English

Location: Toronto

Mental Health Services

UNF Wellness Program

The UNF Wellness Program is designed to help you build a support system; create a safe space to learn how to cope with your stress; and learn how to help your children deal with their emotions.

Web: https://together.unfcanada.ca/wellness-programs

Who: Child, Youth, Adult

Language: English, Ukrainian

Location: Toronto

Mental Health Services

Togetherall

Safe peer-to-peer mental health community that is accessible online 24/7. Free to all Ontarians aged 16+.

Web: https://togetherall.com

Who: Youth, Adult

Language: English

Location: Ontario

Mental Health Services

Bounce Back

Free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. 

Web: https://bouncebackvideo.ca

Who: Youth, Adult

Language: English, French

Location: Ontario

Mental Health Services

Inkblot

We match you with certified therapists and coaches based on your needs and preferences.

Web: https://inkblottherapy.com

Who: Child, Youth, Adult

Language: English, French

Location: Canada

Mental Health Services

Hope4Ukraine

A new text-based mental health support called Hope4Ukraine is available across Canada. This recently launched initiative provides daily cognitive behavioural therapy-based supportive text messages for Canadians in four languages.

Phone:
In English text “Hope4Ukraine” to 393939.
In Ukrainian and French texting the relevant keyword to 1-855-450-2266.

Web: https://mentalhealthfoundation.ca/hope4ukraine

Who: Child, Youth, Adult

Language: English, French, Ukrainian

Location: Canada

Mental Health Services

Canadian Centre for Victims of Torture

Mental health counseling and psychiatric assessment for individuals who have experienced war-related trauma. Referral process: Self-refer. Minimal waitlist.

Phone: (416) 363-1066

Web: www.ccvt.org

Who: Child, Youth, Adult

Language: English

Location: Canada

Mental Health Services

Canadian Mental Health Association

With 330 community locations, CMHA is a nationwide organization that promotes mental health and supports people recovering from mental illness.

Phone: (416) 646-5557

Web: https://cmha.ca

Who: Child, Youth, Adult

Language: English, French

Location: Canada

Mental Health Services

Canadian Mental Health Association

With 330 community locations, CMHA is a nationwide organization that promotes mental health and supports people recovering from mental illness.

Phone: (416) 646-5557

Web: https://cmha.ca

Who: Child, Youth, Adult

Language: English, French

Location: Canada

Mental Health Services

Canadian Human Trafficking Hotline

The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public.

Phone: 1 (833) 900-1010

Web: https://www.canadianhumantraffickinghotline.ca

Who: Child, Youth, Adult

Language: English, French

Location: Canada

Mental Health Services

Kids Help Phone

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French.

Phone: 1 (800) 668-6868

Web: https://kidshelpphone.ca

Who: Child, Youth

Language: English, French

Location: Canada

Mental Health Services

Good2Talk Helpline

Ontario’s 24/7 helpline for postsecondary students.

Phone: 1 (866) 925-5454 or text GOOD2TALKON to 686868.

Web: https://good2talk.ca

Who: Young Adult

Language: English, French

Location: Ontario

Mental Health Services

Children’s Mental Health Ontario Centers

100 member organizations operating in every region in Ontario, providing treatment and support to children, youth, and families. Agencies serve children and youth between the ages of 0-18. No physician referral is required and no OHIP card is necessary.

Web: https://cmho.org/findhelp

Who: Child, Youth

Language: English

Location: Ontario

Self-Help Resources

Alone in Canada: 21 Ways to Make it Better – A Self-Help Guide for Single Newcomers

In this guide, newcomers share tips on learning to live in a new culture. It is a very easy-to-read booklet and it is available in more than 15 languages.

Web: https://settlement.org/ontario/health/mental-health-and-addiction/stress/alone-in-canada-21-ways-to-make-it-better-a-self-help-guide-for-single-newcomers

Who: Adult

Language: English, French

Self-Help Resources

Talking to Children About War and Conflict: Infographic

Web: https://beaconhouse.org.uk/wp-content/uploads/2022/03/Talking-to-children-about-war-and-conflict.pdf

Who: Child, Youth

Language: English

Self-Help Resources

Heroes

“Heroes” – is a series of short therapy books that reflect the difficult emotions of a child related to war and fleeing to another country. The text describes the child’s experiences in an accessible, and at the same time honest and truthful way, without false comforts and hiding difficult truths. The stories are in the form of coloring pages and are available in several languages.

Web: https://potrzebafantazji.com/bohaterowie/?fbclid=IwAR32wjhP7fCiMavUBqgCpvDlDgfaKWeb6sOE9e6CxAKbSphhPmIvlvWA2rU 

Who: Adult

Language: English, French, Ukrainian

Self-Help Resources

PTSD Self Help

Self help guide for PTSD, using effective CBT strategies. Make sense of the problem, then learn how to make positive changes.

Web: https://www.getselfhelp.co.uk/ptsd-self-help

Who: Adult

Language: English

Self-Help Resources

Kolo Simji

A compilation of educational materials published in support of the development and strengthening of psychological resilience and overcoming the challenges of war.

Web: https://k-s.org.ua/coping-war

Who: Child, Youth

Language: Ukrainian

Self-Help Resources

How to Help My Traumatized Child?

Parent guide to help their children during times of war and migration.

Web: https://elternratgeber-fluechtlinge.de/en/einleitung/?fbclid=IwAR3Aijq4ZSyeh4NlXz_tHgSljuquOCMO0EKA5tfO5AxZbWsJHRfMwoSMidA

Who: Parent

Language: English, Ukrainian

Self-Help Resources

Anxiety Canada: Resources on War-Related Stress

PDF resources for individuals experiencing the traumas of war, like the one in Ukraine.

Web: https://www.anxietycanada.com/war-related-stress-resources

Who: Child, Youth, Adult

Language: English, Ukrainian

Self-Help Resources

Doing What Matters in Times of Stress

An Illustrated Guide – is a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice self-help techniques.

Web: https://www.who.int/publications/i/item/9789240003927?gclid=CjwKCAjwu_mSBhAYEiwA5BBmf8EaaREPUN_fClDbJHl6r5gafvLtJVt9Q296GZCZqJN9_0rPo4CZEBoCVYoQAvD_BwE

Who: Child, Youth, Adult

Language: English, French, Ukrainian

Self-Help Resources

Doing What Matters In Time of Stress: Audio Exercises

Accompanying audio exercises to help cope with stress.

Web: https://www.who.int/publications/i/item/9789240003927?gclid=CjwKCAjwu_mSBhAYEiwA5BBmf8EaaREPUN_fClDbJHl6r5gafvLtJVt9Q296GZCZqJN9_0rPo4CZEBoCVYoQAvD_BwE

Who: Child, Youth, Adult

Language: English, French, Ukrainian

Self-Help Resources

Psychology Tools

Free Ukrainian, Polish, and Russian translations of Trauma and PTSD psychoeducational resources.

Web: https://www.psychologytools.com/articles/free-ukrainian-translations-of-trauma-and-ptsd-psychoeducational-resources

Who: Child, Youth, Adult

Language: English, Ukrainian

Self-Help Resources

Samo Pomi.ch

This site will help you learn how to do it. It was developed by experts of the National Institute of Mental Health of the Czech Republic in cooperation with psychologists of the Ministry of Internal Affairs, the Czech Army, the Czech Police and the Fire and Rescue Service.

Web: https://www.samopomi.ch

Who: Child, Youth, Adult

Language: English, Ukrainian

Self-Help Resources

Mental Health and Psychosocial Support Humanitarian Response in Ukraine and Neighbouring Countries

In this document you can find several resources about mental health and psychosocial support in English, Hungarian, Latvian, Lithuanian, Polish, Romanian, Russian, Slovakian and Ukrainian.

Web: https://reliefweb.int/report/ukraine/mental-health-and-psychosocial-support-humanitarian-response-ukraine-and-neighbouring

Who: Child, Youth, Adult

Language: English, Ukrainian

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